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​Amazing setting for visiting Florence
Florence Left on June 2, 2017 fo a stay in May 2017
We visited three cities and surrounding areas on our first trip to Italy...Venice, Florence and Rome. This was not only our favorite city, but our favorite accommodations! By a wide margin. It started with Susanna responding very quickly (within a few hours) to our request for our stay. She also was very helpful when I asked for help with booking several activities. Booking this apartment, we were wondering how being in a tower would actually be. It was such a unique and charming experience perfectly suited for such a setting in this city of such rich history. The pictures are wonderful, but once you actually see the space and really enjoy it you will love it. The amenities are all very high end. Every space is tastefully done and well equipped for travelers. There is a large window that over looks the square below that is so unique. Open it up and look and listen to the sounds below. Close it up and escape to a storybook setting for a master bedroom. Just fabulous. The square itself is also very nice. Just steps from your very secure apartment you have an amazing fresh fruit and vegetable stand, many restaurants, a full service bank, and a grocery. If you want to bring things back to the apartment for a night in, you could get all the ingredients for a special night in this wonderful place. But why would you want to do that in Florence? One of the best parts of renting this place was being greeted and helped by Giorgio. He showed us the entire apartment and then offered to help us navigate the city. He was so helpful and had such good connections, I would encourage you to do the same. We truly had a wonderful family vacation and enjoyed this space. It added to the experience and I would return in a heartbeat!

Beautiful
Florence Left on May 13, 2017 for a stay in May 2017
A beautiful and spacious apartment in a medieval tower, yet modern and bright. It has an amazing atmosphere and great amenities. The location is perfect for walking to historical sites, as well as lovely markets, restaurants, and shops right at the doorstep. Perfect stay in a beautiful city!

La Dolce Vita!
Florence Left on May 11, 2017 for a stay in Apr 2017
This apartment is in walking distance to the Uffizi, the Bargello, Il Duomo, Santa Croce, the Chapel of the Magi in Palazzo Medici, Boboli Gardens, and the Palazzo Vecchio to name just a few of the museums Florence offers. Step outside the front door and you can buy milk across the street, fresh fruit and veggies from a stand in the piazza, and a little further up the street is a grocery store. In the piazza there are also multiple restaurants, and gelato is in no short supply! The beds are extremely comfy, with fresh white sheets and towels. There's a washing machine and dryer, separate dining room, large living area, and even an office area that opens up to the square where the voices of Florence, and smells of cooking, waft up through the gorgeous ancient doors that overlook the piazza. I immediately took over this spot as my writing den. In all honesty, I'd rather keep this hidden treasure to myself, because I know the apartment will get booked out quickly, and I want to go back again soon! Can't wait to get back to Florence and this wonderful apartment!

Fabulous Appartement in historical center
Florence Left on Apr 14, 2017 for a stay in Apr 2017
Absolutely beautiful apartment combining raw historical walls with modern and comfortable interior. Thoroughly renovated and furnished with great design pieces. Everything high class and very clean. Walking distance to the historical sights like Uffici, Duomo, Santa Croce, Ponte Veccio etc. lots of Restaurants and Bars around and supermarket as well close. Appartement had everything you need and was just stunning. We loved it!!!

Architectural masterpiece
Florence Left on Apr 3, 2017 for a stay in Mar 2017
Stunning apartment, beautifully designed and lovingly maintained. Fantastic central location and ideal in every respect. Florence is unbelievably beautiful and our stay in this apartment has made the experience even better.

Architettura di classe in un moderno appartamento nel cuore di Firenze.
Florence Left on Mar 8, 2017 for a stay in Feb 2017
Un appartamento impeccabilmente ristrutturato con i colori, gli ampi spazi e gli arredi dedicati ad una clientela cosmopolita, ma nel cuore di Firenze! Varcare la soglia della vecchia torre è già un'emozione. L'attenzione dedicata da Susanna ai minimi dettagli ha reso il nostro soggiorno indimenticabile. Grazie ancora e arrivederci!

A convenient modern oasis
Florence Left on Feb 14, 2017 for a stay in Feb 2017
Few places I have ever stayed in my life compare to what Susanna has created in this medieval tower. The space and decor are incredibly interesting, even fun. However, comfort has not been sacrificed. Though form may at first glance appear to be king, settling back into the sofa or bed; or preparing or enjoying a meal; or showering, one quickly realizes that function is the secret master. Let me assure you that every last single detail has been addressed, to a nearly stunning degree. The location of the apartment is perfect. Whether it's the Uffizi, the Bargello, Piazza della Repebblica, Ponte Vecchio, Palazzo Pitti, or one of the thousand amazing restaurants that Firenze has to offer (including hands-down the BEST gluten-free bakery I have enjoyed and the best sandwich my wife has ever had); at Susanna's apartment you are no more than a ten-minute stroll away. This, all while feeling a sense of privacy and solitude that is welcome after dealing with the seeming throngs of other tourists (even in February). I cannot more heartily recommend a stay at this magnificent apartment. When my wife and I return to Florence, we would not think of staying anywhere else. Thank you, Susanna, for creating such a masterpiece of design into which you obviously put so much love. Thank you as well to Giorgio who was incredibly helpful in orienting us to both the apartment and this Thanks magical city. Grazie mille!!!


Our very first booking for the Florence apartment back in February 2016
Fantastic!
Florence Left on Nov 5, 2016 for a stay in Oct 2016
The apartment is stunning! Every amenity you can think of Centrally located, so you can traverse Florence very quickly With the excitement of checking in, there were a couple of questions I had forgotten to ask, Susanna answered immediately! We were given restaurant recommendations, tips on navigating the city, even where to park our car If in Florence, you must rent this apartment We will happily return!


Our second check in in Florence
Florence Left on Oct. 29,2016 for a stay in October 2016
C est plus que 5 étoiles ! Lieu mystique, donc plein de charme. Refait à neuf, jolie décoration, propre - superbe aménagement intérieur ! parfaitement agréable ! L emplacement est idéalement central. Et les photos ne rendent pas aussi BIEN que la réalité !


Our first CLOSERTOTHEHEART Guests in Florence 
Florence Left on Oct 2, 2016 for a stay in Sept/Oct 2016
​We just returned from a week stay at this beautiful apartment. The pictures do not truly do it justice! This apartment is really beautiful - everything was brand new, clean, fresh, modern, and all while being situated within a medieval tower in the center of Piazza Pier Maggione in Florence. The experience of the location is fun and interesting. The bedrooms are nicely done and the bathrooms are gorgeous. Close to everything you need and want in Florence. The two gentlemen that greeted us were gracious and helpful and made sure we had everything we needed. I would highly recommend this property and will definitely choose this again when we are in Florence!!

​Siblings reunion
Paris Left on May 7, 2017 for a stay in May 2017
We couldn't have chosen a nicer, a more trendy and a more convenient place ... it has a special charme due to design and interior... being a very frequent traveler I very much appreciate the character of this apartment and makes you truly feel at (your second) home  Highly recommendable...

​Super location with wonderful host.
Paris Left on May 6, 2017 for a stay in Apr 2017
Couldn't ask for a better location at a good price. Easy access to transportation or just a simple walk away.

​It would be a mistake not to rent this apartment
Paris Left on May 5, 2017 for a stay in Apr 2017
I am a flight attendant who travels extensively and this apartment was not only a 10 min walk to the Eiffel tower, Seine River and across the street from a grocery store, it had the most accommodating owner who will arrange your pick up, help with storing your luggage even when the apartment is not ready due to US flights getting in early, checking in with you and helping you and your family have an unforgettable Paris vacation. The apartment is lovely and perfect for a family of four. The pull out couch mattress is more comfortable than most beds. The robes and slippers provided add a wonderful touch. I can't say enough about this place and it's owner Susanna. I guarantee you will love the location and the apartment.
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Great apartment for seeing all the sights
Paris Left on Apr 11, 2017 for a stay in Apr 2017
The location is perfect - near Metro access and across the street from a grocery store. As we had two small children, the location provided us with everything we needed. There are two playgrounds that are a very easy walk to the apartment, which made getting out easy. The apartment had everything that was needed and was in clean condition. Communication with the host was very easy. She helped set up transportation to and from the airport, which was a life-saver for our family. I would definitely recommend this location.


​Paris Left on March 14, 2017 for a stay in February 2016
Everything there was lovely.
Cosy apartment, nice location, well organised...perfect!
The tips about restaurants, shops and places were very useful.
And you are very kind and nice, always available and helpful.
For sure we will recommend for our friends.
Next time we are planning to visit Italy and we hope stay in your other property! 

Fabulous, as always
Paris Left on Nov 13, 2016 for a stay in Nov 2016
I stayed once again at 'closertotheheart' in the 16th and as always it was a great experience. Susanna is responsive and helpful, even when I arrive extremely early in the morning. The apartment is lovely - full of light, nicely decorated and furnished, with a full bedroom looking out into a quite space between buildings. With a full kitchen, 3 large double windows overlooking Rue St Didier. The separate kitchen has a proper oven, microwave, washer/dryer, fridge, and more - plus another window onto the street. There's a small supermarket open late just down the road, more shops further along the road towards Avenue Victor Hugo, and more again at Place Victor Hugo. Close to everything but out of the crazy business of the centre. I've stayed here 2-3 times a year for a number of years and have no plans to stay elsewhere! I send all my friends and colleagues here and some of them stayed for a whole month. It's much nicer and lighter than the photos reveal.


Every detail taken care of!
PARIS Left on September 27, 2014
I felt very reassured in advance of our arrival by Susanna's promptness in responding to emails. When we arrived we were greeted warmly by Susanna's wonderful assistant Lisa who made us feel at home right away and showed us how everything worked in the apartment. We loved the location, and found the apartment very comfortable.

Dream Rental experience
PARIS This was my very first rental experience in any city. The process of renting the apartment, the service, the staff, and the location far exceeded my expectations. Susanna, the owner of the apartment was a joy to meet and do business with. Her staff in Paris were extremely nice, courteous, and professional. The apartment is very cozy, modern, and well equipped. It has a prime location and is within close walking distance from the two main Paris attractions; Arc de Triomphe and Eiffel Tower. Three nearby metro stops make it easy to get around Paris. There is a nice super market just at the door step of the apartment and there are many cafes and restaurants nearby. Thank you Susanna for sharing your lovely place! The experience of renting your place made my trip even more memorable.

El mejor alojamiento de la mano de la profesionalidad y calidez
​PARIS Left on Jan 3, 2015
Estuvimos desde el 25/9 al 2/10 en este departamento ubicado en Trocadero. Es nuestra tercera vez en París y las dos experiencias anteriores a la hora de alojarnos no fueron las mejores, razón por la cual teníamos nuestros temores. Además Pensábamos que Trocadero era una zona algo alejada de los lugares de interés de París. Por suerte nos equivocamos en cuanto a la zona y al instante de llegar se disiparon nuestro temores por el alojamiento. Nos recibió Daniel que habla español, para darnos las instrucciones necesarias. El departamento tiene dimensiones perfectas para dos personas, posiblemente para tres y TODO, absolutamente TODO lo necesario para disfrutar París como se debe. Es un edificio viejo, típica construcción parisina sin ascensor pero ubicado en el primer piso. La disposición es perfecta, ya que se ingresa a la cocina y al living y atravesando este se va al baño y dormitorio. Todo está pensado con detenimiento, cuidando esmeradamente los detalles. No falta nada que se pueda necesitar. El equipamiento es de primera calidad, desde los muebles, pasando por los electrodomésticos, el TV y el audio, la decoración, sábanas, toallas y hasta el detalle de las batas. Durante nuestra estadía realizaron una limpieza que fue previamente coordinada con nosotros para no molestarnos. El wifi funciona perfectamente y frente al edificio hay un Carrefour donde se pueden hacer las compras. Llegar a la tardecita, agotados pero felices de recorrer la bella París y abrir la ventana de este hermoso departamento mientras tomamos un vino escuchando música es algo cercano al paraíso. Queremos por este medio darles las gracias a Susanna por ser tan respetuosa con los que nos hospedamos en su propiedad y a Daniel, ese pibe divino que fue nuestro anfitrión esos días. Definitivamente este ya es nuestro lugar en París.

Home away from home
PARIS Left on May 23, 2016
I had a long wait for my ride from the airport and was greeted by Severine. I was given the apartment tour and was made to feel right at home. This is a nice apartment and I felt comfortable with the location. A few blocks in one direction is the Trocadero and a view of the Eiffel Tower, and a five minute walk in the other direction to the wonderful Champs-Élysées. This is a nice neighborhood. I walked in many directions to explore and there were many little shops and places to sit and watch the city. The Metro is close by and I used it to get around with no trouble. There is a farmers market on Wednesday and Saturday and I used it as well as the market that is across the street. Many restaurants close by. After a day of exploring this is a comfortable residence. Perfect! And yes if fortune provides I will return.

Beautiful, fully fitted out, apartment in perfect location
PARIS Left on April 13, 2016
The apartment was very clean, comfortable and beautifully decorated making it a cosy home from home. Ideally located for restaurants , hotel lounges, mini supermarkets, car park ( book car park on line in advance though save money). 10 to 15 minute walk to the Seine and with a Metro station very close by. Nice quite location down quite but close to the city and not far , even to walk to the Eiffel Tower and Champs-Élysées. We had a wonderful week there.

Felt like home and what a location
PARIS Left on March 23, 2016
We received a warm welcome from the delightful Severine and felt right at home from the start. The apartment is clean and bright and is full of charm and warmth. The location is fantastic - a five minute walk in one direction to the Trocadero and its stunning view of the Eiffel Tower, and a five minute walk in the other direction to the wonderful La Petite Marquise patisserie on Place Victor Hugo. And the sofa bed in the living room feels just like a real bed.

Great Location and very comfortable apartment
PARIS Left on January 06,2016 for a stay in Dec 2015
We have stayed in this apartment several times now and on the last occasion stayed there for four weeks. We have no hesitation in recommending it. The location is great and close to several metro stations, good restaurants and shops. The accomodation itself is very comfortable with a full kitchen and a separate dining/living area making it ideal for extended stays.

Heavenly!
PARIS Left on Jan 20, 2015 for a stay in Jan 2015
I arrived to this beautiful apartment in Paris the week of New Year's. Perfectly located! There is a convenient mini market at a walking distance which makes the stay even better. The apartment is nice, well equipped and clean. The WiFi was a plus for both my children. My husband and I will definetly return because it was just the perfect stay. Susanna many thanks for arranging the taxi pick ups and drop offs. It helped us tremendously. See you soon...

A really lovely place
PARIS Left on Mar 7, 2015 for a stay in Feb 2015
The apartment is very well located and has an appropriate size for a couple and a third person is well accommodated. The infrastructure is compact and well planned, with quality and nice products, ensuring comfort and functionality for guests. Susanne is an extremely helpful and available person, as well as her assistants. We had a great stay! The cigarette smell in the hallway of the building is what we indicate unpleasant, but it is something that does not reach the apartment and does not depend on its owner.


Third time excellent
PARIS Left on Apr 18, 2015 for a stay in Apr 2015
This was my third stay in this apartment and it was as good as the first time. This is home away from home (even better!). Great location, safe, quiet, clean, and spacious. It has everything you need to make your stay comfortable. Best of all, the owner Susanna and her team, cares deeply about the guests and will do everything to make your stay an excellent one.


Amazing apartment within walking distance of the Eiffel tower
PARIS Left on May 27, 2015 for a stay in May 2015
Things that i enjoyed the most: -Walking distance to the Eiffel tower & Arc of Triumph -Well connected to public transport -Sightseeing bus stop very close by -Supermarket open until late across the street -Washing machine -Kitchen -Owner and representative go out of their way to make the Paris experience one of a kind.

Fabuloso apartamento y excelente ubicación
PARIS Left on Aug 11, 2015 for a stay in Jul 2015
Fue muy grato estar en este apartamento durante 25 dias que lo alquilamos. Realmente todos los premios que se ha ganado son merecidos. Primero destaco la atencion de Susanna en todos los Correos y su cordialidad, al igual que Daniel quien nos recibió y Anita la mucama. Que personas tan correctas y siempre dispuestas a ayudarnos en cualquier inquietud o solicitud que realizáramos. El apartamento es muy cómodo, bonito, agradable, muy bien dotado, la cocina muy completa, el baño, el servicio de WF, la ubicacion es excelente, las estaciones del metro muy cerca, comercio, restaurantes, a pocas cuadras del arco del triunfo y de los cafés del trocadero y torre Eiffel. Nos llevamos un gran recuerdo y realmente le recomiendo a los viajeros este apartamento sin duda alguna.

PARIS Left on Sept 30, 2016 for a stay in Sept 2016
We had a delightful stay at Susanna's place. She was thoughtful and generous in attending to our needs - nothing was too much trouble. Her assistant was punctual, friendly and welcoming giving us confidence that our stay would be hassle free. The location of Susanna's apartment is superb, close to Trocadero Metro Station and off Kleber Ave. The apartment suited our needs, being compact, secure and safe. Highly recommended.

Absolutely Perfect
Paris Left on Jul 29, 2014 for a stay in Jul 2014
I traveled to Paris with two of my adult children in July. It was the first time to Paris for each of us. From the early communications with Susanna to our departure, the trip was flawless. Susanna is very professional, warm and helpful. The apartment is very comfortable and a far better choice than a hotel. Located in a lovely neighborhood, we found everything we needed between the pre-trip notes from Susanna and our own exploring. Highly recommend the apartment and Susanna.....you won't be disappointed!

Outstanding location and beautifully appointed apartment
Paris Left on Jun 17, 2014 for a stay in Jun 2014
This first-floor Paris apartment has been beautifully decorated and thoughtfully equipped by the owner, every item one would need is available, so this comfortable place is a real 'home away from home'. The apartments location in the 16th Arrondisement, near Metro stations, bus termini, restaurants, cafes, the Troccadero and just a short walk to the most-amazing views of the Eiffel Tower is hard to better, anywhere in Paris.

Wonderful Parisian Oasis
Paris Left on Jun 5, 2014 for a stay in May 2014
Our stay at this charming 1 bedroom apt. was simply wonderful. It is nicely decorated and equipped with modern amenities. The apartment is conveniently located to the key metro lines with a close by station. One can stroll in the neighborhood and easily reach excellent brasseries and patisseries and not feel the crush of tourists. There is even a grocery on the block with a broad selection of fresh and prepared foods and wines. The owner and her assistants are very helpful and provide solid dining and attraction suggestions. Our booking was seamless and the owner was with very quick to respond to any questions.

Perfect Apartment / Great Location
Paris Left on May 28, 2014 for a stay in May 2014
My husband & I took our first trip to Paris in May 2014 and stayed in Susanna's apartment and could not be any more pleased! Susanna and her assistants were very helpful from booking through check out. The apartment was very comfortable and we felt very safe. The location was in walking distance to the Eiffel Tower and right around the corner from the metro. You cannot go wrong with booking this apartment. Seriously.

Paris, maravillosa ciudad !
Paris Left on May 7, 2014 for a stay in May 2014
Nuestro paso por "close to the heart" ha sido en todo una experiencia perfecta. Primero el trato con Susanna, la propietaria, en todo momento atenta a nuestras inquietudes, siempre dispuesta a facilitarnos todo. El departamento impecable, equipado con todo lo necesario y mas aun. Camas muy comodas (eramos 3 adultos, pero es apto tambien para 4), es de destacar el sofa cama, comodisimo. Hermosamente decorado. Ocupacion hasta por el minimo detalle : habia cafe, azucar , te, leche, jabon para lavavajillas, lavarropas, amenities ,todo para cubrir lo inmediato necesario al llegar. Exelente ubicacion, caminabamos 3 minutos y estabamos en la Torre Eiffel, enfrente un carrefour, y cruzando la calle el metro y parada de taxi. Daniela y Lisa, muy serviciales. Me gusto todo, nuestra estancia fue perfecta, todas nuestras necesidades y espectativas cumplidas. Sin dudas volveria!!! Gracias Susanna!

And many other great reviews in between!


Staying in the chic 16th
Paris Left on May 9, 2011 for a stay in Feb 2011
Susanna welcomed me into her apartment at the due time. She has arranged all the cleaning of the apartment. Initial problems with the wifi were quickly resolved. The apartment is well designed and has spacious dedicated areas for sleeping, washing, cooking, eating and for relaxing. The bedroom was calm and comfortable with plenty of space for storing clothes. I enjoyed the walk-in shower where I started and ended my day. It was a pleasure to be able to cook for myself and make a lovely expresso coffee. Having a dishwasher to use, meant more free time for myself. The apartment is superbly situated between the Arch de Triumph and the Trocaderao. With the metro station Boissere just a few hundred metres from the apartment everywhere in Paris was accessable. I especially enjoyed an evening walk down to the Eiffel tower, the Champ de Mars and back. The apartment is handily placed in the same street as a small Carefour supermarket which is open until 11.pm. Having use of a phone and Wifi was excellent to keep in contact with friends and family. I most enjoyed having a retreat home from home to return to at the end of the day. So different to the average small cramped hotel room. Staying in Susanna's apartment has been the making of the my 3 months work experience in Paris. Many thanks.

​December in paris...just perfect!
Paris Left on May 6, 2011 for a stay in Dec 2010
Would totally stay here again. Loved the location, loved the design furniture and environment in general. very quiet place in a very nice area, just 5 minutes from the subway stop and shops, restaurants and supermarket in the surrounding. Very clean and comfortable, I can't recommend this hotel enough. Great experience. michela